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Context Help

If you feel lost inside our Control Panel, the first step you should take is to click the Help button, which is present on each page. A popup will open. It includes in-depth info about all the operations that you can perform on the given page. Each context menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide collection of how-to videos clarifying how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly get to know our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you are looking for, have a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual customers and provides real solutions. We frequently update our Frequently Asked Questions section with new entries in an attempt to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer service technicians available 24-7 and eager to help you with any problem. Each trouble ticket you submit will be answered in less than sixty minutes (the average support ticket response time is just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 97258

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com